Privacy Policy
Last updated: 1 May 2025 | Domain: reelhunter.pro
ReelHunter.pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website reelhunter.pro (the "Site"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
This Privacy Policy is governed by and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act.
1. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, email address, and state/territory when you submit our contact form or subscribe to our newsletter.
- Usage data: information about how you use the Site, including pages visited, time spent on pages, referring URLs, and browser/device type. This data is collected automatically via cookies and similar technologies.
- Communications: the content of messages you send us via the contact form.
We do not collect sensitive information (such as health information, financial details, or government identifiers) through this Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support.
- To send you our newsletter and updates about fishing game reviews, if you have subscribed.
- To improve the content, functionality, and user experience of the Site.
- To analyse Site traffic and usage patterns using aggregated, anonymised data.
- To comply with legal obligations.
3. Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: where you have given us explicit consent (e.g., subscribing to our newsletter or submitting the contact form with the consent checkbox ticked).
- Legitimate interests: to operate and improve our Site, provided such interests are not overridden by your rights.
- Legal obligation: where processing is necessary to comply with applicable law.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site. For full details about the cookies we use, please refer to our Cookie Policy.
You can control cookie settings through your browser settings or via the cookie consent banner displayed on your first visit to the Site. Please note that disabling certain cookies may affect the functionality of the Site.
5. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: trusted third-party service providers who assist us in operating the Site (e.g., hosting providers, email delivery services). These providers are contractually required to keep your information confidential and use it only to provide services to us.
- Legal requirements: if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6. International Data Transfers
Our Site is operated from Australia. If you access the Site from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia. By using the Site, you consent to this transfer.
Some of our third-party service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure that the overseas recipient handles the information in a manner consistent with the Australian Privacy Principles.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Newsletter subscribers' data is retained until they unsubscribe. Contact form submissions are retained for up to 24 months.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of your personal information (subject to legal obligations).
- Withdraw consent to the processing of your personal information at any time.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the details in Section 11 below.
10. Children's Privacy
The Site is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to remove that information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Postal address: Level 5, 1 Market Street, Sydney NSW 2000, Australia
- Contact form: reelhunter.pro/contact.html
We will respond to all privacy-related enquiries within 30 days.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.